Our Services
Even with the best technology in place, a successful project comes from a targeted value proposition and a well-defined business strategy followed by a successful digital/technology implementation. Our approach is consultative in nature, since we always put the client first and share the best practices and lessons learned.
Customer eXperience Assessment (CXA)
This is our developed methodology that allows us to assess your business from a customer experience perspective, across all channels and throughout all steps of the customer journey.
A typical outcome of CXA will include:
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Identification of friction points in customer-facing processes
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Root cause analysis for these frictions points
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Recommendations on how to eliminate or reduce these friction points
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Business Value Assessment (BVA) for the implementation of these recommendations
Financial Services
Education
Retail
Public
Sector
Healthcare & Life Sciences
Manufacturing
Non-profit
Customer eXperience Realization (CXR)
We provide the services to realize your digital strategy vision for a signature customer experience through technology adoption.
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We supply solutions that are industry-specific, with proven use cases and that are built using Salesforce technology.
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For more details about our industry solutions, click on the corresponding icon to the industry on the left.
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Our technology platform of choice is Salesforce, Find out why:
Modern
A modern and flexible platform, supported by an application store containing 5,000+ ready solutions.
Proven
Over 150,000+ customers around the world, including 99 out of Fortune 100.
Cost-effective
Salesforce is a low-code platform, allowing for faster time-to-market
Digital Agility
Realization (DAR)
With business initiatives, in addition to industry and regulatory mandates, changing by the day, organizations need to become more agile and more innovative in a way that doesn’t burden the IT community of the organization.
We address this challenge using the following strategies:
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Salesforce’s Low Code Platform allowing your organization to build complete business applications using drag-and-drop, configurations and no or little coding effort
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Automation is a key enabler for digital transformation, streamlining processes across all systems and departments
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Building an API-Lead integration that fosters innovation and capitalizes on previous investments to open your services to the ecosystem of clients, partners and 3rd party providers.
