Serve the citizens and empower your government workers using a modern and engaging platform
About Salesforce solutions for Government
The Salesforce solutions for Government bridge the gap between the rising citizens' expectations and adhering to the legislative and regulatory requirements.
Engage with your citizens through a portal and automate your backend business processes
Promote and engage through self-service
Citizens can interact with the government through a branded and engaging portal, know more about the services, check FAQs, chat with an agent, if needed, and apply for all services online.
Maximize collaboration among workers
Government workers can collaborate on the citizens' cases at their fingertips, through desktop and mobile devices. Employee performance is monitored by the executive team to ensure SLA.
Develop fast and deploy faster
Automate business processes with clicks, without the need to write code, seamlessly across any channel, while remaining compliant to the highest security standards.
Deliver quick services to the citizens, while meeting regulatory requirements
Outreach to citizens using communication about the services
Develop applications using low-code platform
Predictive Analytics and Insights
Fast and traceable case resolution
Multi-channel engagement
Orchestrate crisis and emergency management